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Hotel Review: Westin Galleria Houston

Houston Skyline

This week I was in Houston Texas, for work. The key to maximizing work trips is arriving as early as possible (on company dime) and leaving as late as possible (on company dime). The earliest I could arrive in this case, was at 8:30am, so I took the first flight out on Southwest. Once I arrived at Hobby airport, I had my driver take me to my hotel, Westin Galleria. This location was great because the hotel is in the middle of a huge mall! (This is a plus if you like to shop). Here are my likes and dislikes about Westin Galleria:

Likes:

– Great customer service

– Strong WiFi

– Room Accommodations – I like to stay on the highest floors in hotels, so they gave me a room on the 22nd floor, which I loved. Also, I forgot to bring my shaving razor, so the front desk staff brought one to my room.

– Breakfast in the Westin Club on the 24th Floor was nice

– Late night room service and early morning room service was convenient and delicious

Dislikes:

– Sometimes my room key didn’t work in the elevator

– The gift shop only sold XL bottles of water–I prefer 16oz options

– The ‘hotel restaurant’ is not inside the hotel. It’s actually in the mall. It’s called the Daily Grill, and it is about 2 doors down from the hotel exit once you’re in the mall. The food at the daily grill was about a 3 out of 5 stars.

Overall, the likes outweigh the dislikes, so I’d give this hotel 4 out of 5 stars.